SpiceJet cancelled three flights and IndiGo reported email support disruptions following a global Microsoft service outage.
A global Microsoft outage has impacted domestic airline operations in India, leading to flight cancellations and delays at Indira Gandhi International (IGI) Airport in Delhi, according to Moneycontrol.
SpiceJet cancelled three flights departing from Delhi on Friday morning to Pune, Leh and Mumbai. Two other SpiceJet flights from Delhi to Darbhanga and Mumbai were also delayed.
IndiGo and Akasa Air reported that their email support services were affected by the disruption. IndiGo advised customers to use its 6E Skai service via its website or mobile app for urgent assistance, while Akasa Air directed passengers to its 24/7 Akasa Care Centre.
Air India stated that its flight operations and communication channels remained unaffected. The airline said it had temporarily rerouted emails to ensure messages reach them and that it is responding to all emails within its usual 24-hour timeline.
The Microsoft outage, which began on November 12, has affected services including Microsoft Outlook, Teams, Copilot, SharePoint Online and OneDrive. Microsoft 365 Status reported on X that changes intended to restore disrupted cloud services had not delivered the expected results.
