Microsoft Outlook outage affects thousands of users globally
Over 65,000 outages were reported on Thursday as Microsoft investigated connectivity issues with Exchange Online mailboxes.
Thousands of users reported issues with Microsoft Outlook on Thursday, according to The Economic Times. Downdetector recorded a spike in complaints, with over 65,000 outages reported by 10:08am PT.
Microsoft confirmed they are looking into issues with Exchange Online mailboxes using multiple connection methods in the Americas. The incident has been given the reference EX1550543.
The connectivity issues may impact Microsoft 365 service in all regions. Microsoft also confirmed that their status checker and admin centre have been impacted.
Users in the US and the UK reported problems, with over 3,300 users in the UK reporting issues. Reports also increased for Microsoft 365, Copilot, Teams, Microsoft Store, and OneDrive.
Reported issues include a 'Failed to fetch' error message, empty inboxes, frozen screens, error codes, and an inability to send emails. Some users also faced difficulties connecting to Microsoft services.
Microsoft confirmed they are trying to minimise the impact and will provide more information via the Microsoft 365 admin centre.