Maharashtra police reduce Dial 112 response time to three minutes, says Fadnavis
Chief Minister Devendra Fadnavis stated that Pimpri Chinchwad police commissionerate is now the fastest in the country for emergency responses.
Maharashtra Chief Minister Devendra Fadnavis said on Tuesday that police teams are reaching emergency locations within an average of three minutes after receiving Dial 112 calls. Speaking at an event in Pune district, Fadnavis claimed Maharashtra ranks first nationally in response times, with the Pimpri Chinchwad police commissionerate leading the state.
According to reports from Business Today and Hindustan Times, the Chief Minister inaugurated several technology-driven policing initiatives at the Pimpri Chinchwad police commissionerate. These projects include the launch of an Integrated Command and Control Centre, 65 new police vehicles, 350 body-worn cameras, and four drones to assist with surveillance and patrolling.
Fadnavis, who also holds the state Home portfolio, said digital monitoring systems and modern technology have accelerated operations. He noted that every call is recorded and the system captures timestamps for when a call is received and when officers arrive at the scene. This digital footprint is intended to ensure accountability and prevent inaccurate reporting of response times.
The Chief Minister also highlighted that recorded calls allow senior officials to review the quality of interactions between police and citizens. He remarked that officers are now able to intervene while incidents are unfolding, rather than arriving after the fact as often depicted in Hindi films.
Additional measures launched include a CCTV network and an Integrated Traffic Management System (ITMS). Fadnavis also mentioned the 'Tapaas Sarathi' system, which uses artificial intelligence and blockchain technology to support investigations from case registration to filing chargesheets.